Technical Support


Oracle Dyn’s Technical Support Team provides ongoing support after implementation is complete. We have support services shaped to meet your needs – scalable to deliver the right level of support at the right time.

Standard Support

Weekdays by phone & Email

Weekdays by phone & email

Sunday 8 p.m. - Friday, 8 p.m. ET (UTC or GMT-4)

Gold Support

24/7 by phone, Weekdays by email

24/7 by phone

Weekdays by email

Sunday 8 p.m. - Friday, 8 p.m. ET (UTC or GMT-4) includes priority queuing

Platinum Support

24/7 by phone & email

24/7 by phone & email

Includes priority queuing

"Our number one priority is to solve your technical concerns in a timely manner with an emphasis on professionalism and accuracy."

Todd Dyer, Director of Product Support