The third-largest bank in Israel recently swapped out Amazon Route 53 for Oracle Dyn DNS. Here’s a quick look at the top five reasons why Israel Discount Bank chose Oracle Dyn vs. Route 53:
Support for secondary DNS
Israel Discount Bank began searching for a new provider because it required a primary DNS offering that worked well in combination with secondary DNS, said Ofir Elisha, a cybersecurity analyst at the bank.
The main benefit of a secondary DNS is that it provides added resiliency and redundancy in the event that the primary DNS goes down. Secondary DNS servers also help organizations efficiently distribute domain requests, mitigating the risk of primary DNS overload.
Oracle Dyn DNS is designed to play well with secondary DNS offerings. It can also serve as the secondary DNS for companies that have invested in another primary DNS product. These are differentiators for Oracle Dyn vs. Route 53.
“Amazon does not currently support working with a secondary provider in the traditional way, which involves DNS zone transfers,” Elisha said.
Support for DNSSEC
Elisha and his team also required a DNS that supported Domain Name System Security Extensions (DNSSEC), a set of security protocols that protect users from DNS cache poisoning and other types of spoofing attacks.
Israel Discount Bank is not required to use DNSSEC by law, but bank officials decided to adopt the technology to provide an added layer of protection for customers.
DNSSEC protocols prevent malicious hackers from intercepting DNS requests and sending users to fake websites designed to steal personal information. They accomplish this by enabling web browsers to verify that DNS information is correct and that it has not been modified by cybercriminals.
Oracle Dyn DNS fully supports DNSSEC. Amazon Route 53 does not support DNSSEC for its DNS service, according to the Amazon Web Services website.
The bank’s IT team also liked the intuitive and easy-to-understand Oracle Dyn user interface (UI). The Oracle Dyn DNS UI is designed to be simple and efficient. For example, users can add a record to a DNS zone in just a few clicks.
“The user interface is very comfortable and simple to understand,” Elisha said. “That played a major part in our decision.”
Elisha was thoroughly impressed with the performance of Oracle Dyn DNS, which runs on one of the largest, fastest, and most resilient DNS networks in the world. Oracle Dyn DNS responds to queries from anywhere in less than 30 milliseconds and propagates records across the globe in under a minute.
Independent analysis shows that Oracle Dyn’s DNS network performance is up to 10 times more consistent than competing networks. And it’s all backed by a strong service-level agreement, which includes a 99.999 percent uptime guarantee.
The team at Israel Discount Bank was very impressed with the performance and usability of Oracle Dyn DNS. But it was Oracle Dyn’s knowledgeable and helpful technical support team that sealed the deal more than anything else.
The technical support team was available from the moment Elisha and his team began considering Oracle Dyn. The support team provided valuable guidance when it came time to integrate Oracle Dyn DNS with existing systems.
“The accessibility and availability of the support team is important to us, and that is an area where Oracle Dyn has been very helpful,” Elisha said. “The technical support team made the decision to go with Oracle Dyn an easy one.”
Want to learn more about why the bank chose Oracle Dyn vs. Route 53 for DNS? Read the entire Israel Discount Bank case study.