Engineering Excellence

Uptime is the bottom line

Engineering excellence is a key principle of the company. We develop and deliver core infrastructure technology  “Uptime is the Bottom Line.” which emphasizes and focuses the relevancy of the services we develop and maintain. Here are some more details about our overall technology philosophy.

Because the Best Isn’t Quite Good Enough

It takes more than your average corporate white paper when it comes to building one of the world’s leading networks to keep up and running smoothly, day and night, across countries and time zones. That’s why we have developed custom in-house technology to run our systems and answer these specific needs.

Open at the Core

While our competitors often spend their time and their clients’ resources building platforms on the latest, coolest untested gizmos, we believe in keeping our core set of technologies clean, simple and real. Open source, time-tested technologies make up the foundation of our network, ensuring that our operations are freed from legal burdens, bugs and scaling issues.

Apache, Perl, Python, FreeBSD and OpenVPN constitute the backbone of our system, from core routers to desktop stations. Our active involvement in open source communities ensures we can help define and promote the future of the technologies we rely upon, creating a rare and beneficial dynamic between our patrons, the industry at large and ourselves.

Custom Cogs

The best clocks are built with the best cogs, crafted from the finest metal with care by skilled artisans. The same holds true for networks like our own. No less than 597,835 lines of code tie all the pieces of our infrastructure together. Our eighty servers, thirty-five networking devices, interfaces, control panels and monitoring systems work hand in hand, day and night, to power, support and survey our patrons’ zones, domains and emails.

Written using open source languages, complemented by extensive engineering experience at every desk in the office, this custom software technology enables us to boast an unbeatable track record. Procedures of our own, made possible by the dedication and personal involvement of every member of our team, allow us to react smoothly to imponderables such as malicious attacks and major network disruptions.

Select Hardware

Our network is comprised of custom-built servers, tied together by high-end Juniper routers, ensuring the smooth and reliable flow of data within and across all our data centers.

Our hardware assets are located in first-class networking facilities offering redundant Internet connections, power and air conditioning, ensuring optimal operating conditions for the ultimate in uptime. These facilities’ tight security and authentication procedures also ensure our users’ data stays protected, away from prying eyes.