02.09.2011 By Chris Widner
Why company culture is important in sardine-packed times
Last week, we announced plans to move the Dyn Inc. headquarters to a more spacious building in the historic Manchester Millyard. Ask any Dyner about the move and they’ll tell you it can’t come soon enough. We’re bursting at the seams!
In fact, as I write this blog, I heard a rumor that the bathrooms are being utilized for sales calls. No comment yet from Josh and his crew, but in their defense, I’ve had to move meetings to the local cafe that I’m now calling Conference Bridge.
Read More01.12.2011 By Chris Widner
What Dyn’s New Email Services Mean For You
With the exciting announcement of SendLabs joining the Dyn Inc. family, many people will be asking themselves “what does this mean for me?”
I’ll let Kyle, Lindsey and the rest of the marketing gang cover the highlights of the announcement but wanted to save one of the favorite aspects for myself: SmartMTA.
Read More11.03.2010 By Chris Widner
Zappos Culture Boot Camp – Why it Matters to Dyn
Culture. Over the past few years we’ve heard more and more companies talk about the importance of culture in the workplace. Management is finally realizing that, when you have happy, healthy, and motivated employees, the result is a superior product and experience for the customer. At Dyn Inc. we have a unique (geeky) culture that inspires every employee to help create, support, and share our great DNS services with our customers. Ask any Dyn Inc. employee about their job and you’ll probably be blown away by our story.
Read More08.19.2010 By Chris Widner
Come Work with Dyn Inc.
Work hard, play hard. Many companies make this promise. Unfortunately, most of them never make it past the “work hard” part. At Dyn Inc., we’ve been named as one of the best companies to work for in New Hampshire for 3 years in a row, and for good reason. We have free food, free health and dental insurance, 401k matching, and tuition reimbursement. Oh yeah, we also have the Dyn Lounge for those times when you need a little break.
Sound like a place you’d like to work at? If so you’re in luck, because we’re hiring!
Read More07.01.2010 By Chris Widner
Highlights from Velocity 2010
Last week the city of Santa Clara was invaded by a group from Dyn Inc. for the Velocity 2010 conference. For those of you who aren’t familiar with Velocity, it’s a big Operations and Web Performance geek out. Coming from someone at Dyn Inc., that’s a big compliment.
Perhaps it’s because I’m writing this at 3am, thanks to daddy’s little girl (Vote for her!) but Velocity seemed a lot like the TV show, Cheers. Part of that must be the DynTini we had. Take the most well-known part of the Cheers theme song:
Sometimes you want to go where everybody knows your name, and they’re always glad you came.
Read More06.30.2010 By Chris Widner
Sad Day at the Dyn Inc. Headquarters
Dominic Nicholas Somersworth of New Hampshire, the original Dyn-o-Boy at Dyn Inc. passed away at his home in Manchester this morning.
Dyn-o-Boy had retired from a life of DNS heroics earlier this year, after passing the torch over to the DynDNS Ninja Squad. During his time at Dyn Inc., Dyn-o-Boy saved many queries and lives by instituting mandatory Forklift Training for all employees.
Read More03.11.2010 By Chris Widner
2010 Preview: RIP Customer Support Team, DynDNS Ninja Squad Is Born
In part one, we took a look at 2009 and how successful it was for our support team and for our customers. As successful as it was, one of the first things we did in 2010 was to say goodbye to the “support team” moniker and usher in the era of the DynDNS Ninja Squad. Same places, same faces (well, at least under the mask, the faces are the same), but different name and different attitude.
Although our old support team was a success, it followed the same model as most customer service and support departments you encounter: in a word, it was reactive. You asked a question, we researched and gave you an answer. It worked, but we wanted to do more.
Read More03.11.2010 By Chris Widner
2009 Year In Review: DynDNS Ninja Squad is Born
During the first quarter of each year, the DynDNS Ninja Squad (RIP “Customer Support Team”) sits down and discusses the previous year’s goals, how we achieved those goals, and our goals for the year to come. We had a great meeting last Thursday, and I’d like to share some of the highlights to let you know what’s on our minds.
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